Q: My Tax code is wrong?
A: Please speak to your Line Manager. Did you complete a P46 when starting Employment with the Company or hand in a P45? If not you can find a blank P46 to complete within Company Documents. Give this to you Line Manager to forward to Payroll.
Q: How do I opt out/in of pension/cease contributions
A: Email pensions@bmstores.co.uk
Q: My Pay is incorrect
A: Please speak to your Line Manager as soon as possible
Q: What is this deduction in my wages?
A: Please speak to your Line Manager who will contact Payroll on your behalf
Q: My Holiday entitlement is wrong?
A: Please speak to your Line Manager as soon as possible
Q: When is the cut off date please for all pay related forms?
A: Cut off always 9 days before pay date (Wednesday of the week prior to pay day)